Privacy Policy

MasterCap (mastercap.cn) is committed to protecting your privacy and personal data. We comply with applicable data protection laws and handle your information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, and shipping address you provide when placing orders or making inquiries

  • Company information (for custom headwear orders, invoicing, and B2B communication)

  • Website usage data (such as cookies, IP address, browser type)

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders, including production, shipping, and after-sales service

  • Respond to your inquiries, quote requests, or custom design needs

  • Improve our website, products, and customer experience

  • Comply with applicable laws and legal obligations

3. Use of Cookies

We may use cookies to:

  • Remember your preferences and settings

  • Analyze website traffic and user behavior

  • Improve site performance and functionality

You can manage or disable cookies in your browser settings at any time.

4. Storage and Protection of Information

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

5. Sharing of Information

We do not sell or rent your personal data to any third parties. We may share it only in these cases:

  • With your explicit consent

  • When required by applicable laws, regulations, or government requests

  • With trusted service providers (such as payment processors, shipping companies, production partners) strictly for fulfilling your orders and providing services

6. Access and Correction

You have the right to request access to, correction of, or deletion of your personal data that we hold. Please contact us using the details below.

7. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on this page and will take effect immediately upon posting.

8. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact us: