OUR ORDER PROCESS
HOW TO ORDER
1. SUBMIT US YOUR DESIGN&INFO.
Navigate through our wide range of models and style, select the one that suits your preferences and download the template. Fill out the template with Adobe Illustrator, save it in ia or pdf format and submit it to us.
2. CONFIRM DETAILS
Our professional team will contact with you if any questions or suggestions, ensure providing you exactly what you want, so as to meet and exceed your expectations.
3. PRICING
After finalizing the design, we will calculate the price and submit it to you for your final decision, in case you want to place a proto sample order.
4. SAMPLE ORDER
Once price confirmed and received your sample order details, we will send Debit Note to you for sample fee (US$45 per design per colour). After receiving your payment, we will proceed with sample for you, it usually take 15 days for sampling, which will be sent to you for your approval and comments/ suggestions.
5. PRODUCTION ORDER
After you decide to set a Bulk Production Order, we will send PI for you to sign off. After you confirm the details and make a deposit of 30% of the total invoice, we will begin the production process. Usually, production process takes 6 to 8 weeks to be terminated, this may vary depending on the complexity of the design and our current schedules due to previous commitments.
6. LET US DO THE REST WORK!
Sit back and relax, our staff will be closely monitoring each step of your order manufacturing process to ensure top quality is maintained even in the most minimal details. After your order undergoes and passes a thorough final inspection, we will send you high definition photographs of your items, so you can check the finished production before making final payment. Once we receive your final payment, we will immediately ship your order.
OUR MOQ
Cap&Hat:
100 PCs each style each color with available fabric.
Knit beanie and scarf:
300 PCs each style each color.
OUR LEAD TIME
Sample lead time:
Once design details are confirmed, it usually takes around 15 days for regular styles or 20-25 days for complicated styles.
Production lead time:
The production lead time start after final sample is approved and lead time vary based on style, fabric type, decoration type.
Normally our lead time is around 45 days after order confirmed, sample approved and deposit received.
OUR PAYMENT TERMS
Price Terms:
EXW/FCA/FOB/CFR/CIF/DDP/DDU
Payment Terms:
Our payment term is 30% deposit in advance, 70% balance paid against the copy of B/L OR before shipment for air shipment/express shipment..
Payment Option:
T/T, Western Union and PayPal are our usual payment method. L/C at sight has monetary limitation. If you prefer other payment method, please contact our salesperson.
Currencies:
USD, RMB, HKD
QUALITY CONTROL
Quality Control:
We have a complete product inspection process, from material inspection, cutting panels inspection, in-line product inspection, finished product inspection to ensure product quality. No products will be released before QC checking.
Our quality standard is based on AQL2.5 to inspect and delivery.
Qualified materials:
Yes, all materials sourced from qualified suppliers. We also do test for material according to buyer’s requirements if needed, the test fee will be paid by buyer.
Quality Guaranteed:
Yes, we guarantee the quality.
SHIPPING
How to ship out the goods?
According to the order quantity, we will choose the economic and speedy shipment for your option.
We can do Courier, Air shipment, Sea shipment and combined land&sea shipment, train transportation according to your destination.
What is shipping method for different quantity?
Depending on the ordered quantities, we suggest the below shipping method for different quantity.
– from 100 to 1000 pieces, shipped by express (DHL, FedEx, UPS, etc), DOOR To DOOR;
– from 1000 to 2000 pieces, mostly by express (Door to Door) or by air (Airport to Airport)
– 2000 pieces and above, generally by sea (Sea Port to Sea Port)
What about the shipping costs?
The shipping costs depends on shipping method. We will kindly seek quotations for you before shipment and assist you with the good´s shipping arrangements.
We also provide DDP service. However, you are free to choose and use your own Courier account or Freight Forwarder.
Do you ship worldwide?
Yes! We currently ship to most countries in the world.
How can I track my order?
A shipping confirmation email with tracking number will be sent to you as soon as the order is shipped out.
